Questions, answered.
If it is not here, ask us or WhatsApp the host. We answer quickly.
Everything people ask before booking
How do I book Casa Fragata?
Choose your dates on the availability calendar, add your details and press Book. Your dates are held immediately and you receive a confirmation e-mail with your guest guide.
Do I pay online?
Not yet. Booking holds your dates; AM Costa Blanca then confirms the price and payment method with you by e-mail or WhatsApp. If something changes, just reply to the confirmation and we release the dates.
What are the check-in and check-out times?
Check-in from 12:00, check-out by 15:00. Key handover is arranged by your host and confirmed in the e-mail you get on the morning of arrival.
What is the minimum stay?
3 nights. For stays over 90 nights or winter long lets, contact us.
How many guests can stay?
Up to 6. Everyone staying overnight must be on the booking; day visitors are welcome.
Can you do our shopping before we arrive?
Yes. After booking, open your guest guide and send a shopping list: we buy it, keep the receipts, and put it away before you arrive. The service fee is €25 plus the cost of the goods, settled with your host. See shopping service and rentals.
Can we rent beach gear, a cot or bikes?
Yes: beach chairs, a sun shade, cooler, Bluetooth speaker, bodyboards, snorkel sets, pool floats, a paddleboard, travel cot, high chair and bikes, priced per stay and waiting in the hall when you arrive.
Is the pool heated?
No, the pool is unheated. It is comfortable from late May to October; in winter it is for the brave.
Are pets allowed?
Please ask before booking. Small, well-behaved dogs are sometimes possible by arrangement with the host.
Is bed linen and towels provided?
Yes, bed linen and bath towels are provided. Beach towels can be rented, or bring your own.
Is there Wi-Fi?
Yes, fibre Wi-Fi throughout, including by the pool. Details are in the guest guide link in your confirmation.
Is there a washing machine?
Yes, in a separate laundry room, plus an outdoor drying rack. There is no tumble dryer; in summer things dry in an hour.
Is the villa accessible?
The villa is single-storey, but there are steps at the entrance and around the pool. Contact us with your needs and we will answer honestly.
Can we have a party or event?
No. It is a residential street with neighbours on all sides, and quiet hours are 23:00 to 08:00.
How far is the nearest supermarket?
Carrefour Express is 5 minutes on foot, Lidl 9 minutes, Consum at Punta Marina 9 minutes, and Mercadona in Playa Flamenca 4 minutes by car. Alcampo at La Zenia Boulevard is open until 22:00.
Do you provide airport transfers?
We do not run transfers, but our airport guide covers taxis, pre-booked transfers, buses and car hire with current prices.
Is Torrevieja a good base for exploring?
Yes. Alicante, Murcia, Cartagena and Elche are all under an hour; the Mar Menor and Lo Pagán mud baths 25 to 35 minutes; Tabarca island by boat from the port. See our day trips guide.
Ready for the pool?
Check live availability and book Casa Fragata directly. No payment is taken online, and you get our full guest guide by e-mail the moment you book.